Hi, I’m Steph, founder of Teddy House.
I’m a Melbourne-based marketing consultant with more than 12 years of experience across marketing, digital and operations in Australia and Canada.
I help business owners work out what needs attention, find a way forward and put it into practice. That can mean attracting customers, making an offer clearer or taking some of the everyday work off their hands.
Let’s have a chat
I love finding a better way to do things
Give me a problem to untangle, an idea to explore or something that could work better, and I’m interested.
I love marketing because it brings creative thinking and practical problem-solving together. You need to understand people, make decisions and create something that works in the real world. There’s room to try things, learn and improve.
The most rewarding part is seeing the difference: a customer finding what they need, an enquiry coming through or a business owner getting time back because a frustrating process finally works.
I grew up around people building businesses
My parents are natural entrepreneurs, and my family has built, run and sold businesses over the years. I’ve seen how much goes into them, including the work customers never see.
I know how closely a business can be tied to someone’s life. The decisions follow you home, the to-do list keeps growing and even when things are going well, there’s always something else that needs you.
That’s part of what draws me to working with business owners. I enjoy getting to know what they’re building and finding useful ways to help carry it forward.
My experience goes beyond one part of marketing
My career has taken me from tech start-ups and small businesses to leading digital at a prestige real estate company. Along the way, I’ve managed teams, shaped strategy and stayed involved in making and delivering the work.
Marketing experience that guides the decisions
I start by understanding your business, your customers and what you want to achieve. That gives the work a purpose and helps us decide where your time and budget will be most useful.
Creative skills to bring ideas to life
I work across branding, graphic design, social media, websites and video editing. I enjoy taking an idea from an early conversation through to something people can see, understand and use.
Technical and operational thinking
My background in operations helps me consider what happens behind the scenes, too. I look for ways to connect tools, improve follow-up and use AI and automation where they can make everyday work easier.
Why I started Teddy House
I wanted to build a business around the work I enjoy most: working closely with people, solving problems and seeing ideas through.
Teddy House gives me the space to understand a business beyond a single brief. You might come to me for social media support, then need help with the website those posts lead to. Or we might start with a design project and discover a simpler way to manage the process around it.
You can hire me for the job you need now, knowing I’ll consider how it fits into the rest of your business.
What it’s like to work with me
You work directly with me
I’m your point of contact and the person doing the agreed work. You can ask questions, share feedback and talk through ideas with someone who knows the project.
You don’t need to arrive with all the answers
A rough idea or a problem you’re struggling to explain is enough to start a conversation. I’ll ask questions and help you work out what’s needed.
You know what we’re working towards
Before we begin, we’ll agree on the scope, timing, cost and purpose of the work. I’ll keep you updated and raise questions when a decision needs your input.
There’s room to be honest
If something needs more thought, I’ll say so. If there’s a simpler approach, I’ll explain it. I want you to understand the recommendations and feel comfortable making decisions.
Based in Melbourne, working internationally
I work with businesses across Australia and overseas, on individual projects and ongoing support.
Whether you’re building something new or improving a business you’ve put years into, I’d love to hear what you’re working on.
See how I can helpTell me what you’d like to make better
Book a free 30-minute chat about your business, your ideas or something that’s been sitting on your list.
You don’t need a finished brief. We can start with a conversation.
Book a free chat